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Retourbeleid

Het kan wel eens voorkomen dat je een bestelling retour wilt sturen. Wellicht omdat het product toch niet bevalt of misschien is er een andere reden is waarom je de bestelling toch niet zou willen hebben. Wat de reden ook is, je hebt het recht jouw bestelling tot 14-dagen na ontvangst zonder opgave van reden te annuleren. Dit is slechts van toepassing op zijnde een natuurlijk persoon die niet handelt in de uitoefening van zijn beroep of bedrijf .

Je krijgt dan het volledige bedrag exclusief verzendkosten terug. De kosten voor de retour zijn voor eigen rekening en deze zullen redelijk gelijk liggen aan de verzendkosten die je hebt betaalt tijdens de aankoop. Indien je gebruik maakt van jouw herroepingsrecht, zal het product met alle geleverde toebehoren en – indien redelijkerwijze mogelijk – in de originele staat en verpakking aan ons geretourneerd worden. Om gebruik te maken van dit recht dien je het herroepingsformulier bij te sluiten of voorafgaand door te mailen naar hello@fonszari.com. Wij zullen vervolgens het verschuldigde bedrag binnen 14-dagen na aanmelding van je retour terugstorten mits het product reeds in goede orde retour ontvangen is.

Mocht het product beschadigd of de verpakking meer beschadigd zijn dan nodig is om het product te proberen, dan kunnen we deze waardevermindering van het product aan je doorberekenen. Behandel het product dus met zorg en zorg ervoor dat deze bij een retour goed verpakt is.

Uitgesloten van herroepingsrecht zijn:

  • producten die tot stand zijn gebracht volgens jouw specificaties (maatwerk);
  • producten gemerkt als Specials en/of Limited Editions.

Herroepingsformulier (PDF) | (Artikel 7. van onze Algemene Voorwaarden)

Nieuwsbrief

Meld je aan voor het laatste Fonszari-nieuws en ontvang exclusieve aanbiedingen. Fonszari gebruikt jouw persoonsgegevens zoals beschreven in ons privacybeleid.
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To find out more about the cookies we use, have a look at our <a href=\"https:\/\/www.fonszari.com\/en-gb\/pages\/privacy\">privacy policy<\/a>."},"Cookiebar accept":{"nl-nl":"Accepteer","en-gb":"Accept"},"Contact":{"nl-nl":"Contact","en-gb":"Get in touch"},"Content":{"nl-nl":"Inhoud","en-gb":"Content"},"Copyright":{"nl-nl":"\u00a9 Copyright","en-gb":"\u00a9 Copyright"},"Currency":{"nl-nl":"&euro;","en-gb":"&euro;"},"Delete":{"nl-nl":"Verwijderen","en-gb":"Delete"},"Delivery":{"nl-nl":"Verzending","en-gb":"Delivery"},"Delivery time":{"nl-nl":"Verzonden in","en-gb":"Delivery time: "},"Email":{"nl-nl":"E-mailadres","en-gb":"E-mail address"},"Favorite":{"nl-nl":"Favoriet","en-gb":"favorite"},"Favorites add":{"nl-nl":"Favoriet toevoegen","en-gb":"Add to favorites"},"File":{"nl-nl":"Bestand","en-gb":"File"},"Files":{"nl-nl":"Bestanden","en-gb":"Files"},"Filter":{"nl-nl":"Filter","en-gb":"Filter"},"First name":{"nl-nl":"Voornaam","en-gb":"First name"},"footer-bottom-development":{"nl-nl":"Developed by Reto","en-gb":"Developed by Reto"},"footer-1-title":{"nl-nl":"Klantenservice","en-gb":"Client services"},"footer-2-title":{"nl-nl":"Ons bedrijf","en-gb":"Our company"},"footer-3-title":{"nl-nl":"Juridisch en privacy","en-gb":"Legal & Privacy"},"footer-4-title":{"nl-nl":"Volg ons","en-gb":"Follow us"},"footer-1-content":{"nl-nl":"Lorem ipsum dolor sit amet, consectetur adipiscing elit. \r\n Phasellus tempus diam vel nisl convallis, sit amet laoreet mauris consequat. \r\n Proin auctor ac elit eu interdum. Sed est quam, molestie pulvinar gravida eu,\r\n sollicitudin nec velit.","en-gb":"Lorem ipsum dolor sit amet, consectetur adipiscing elit. \r\n Phasellus tempus diam vel nisl convallis, sit amet laoreet mauris consequat. \r\n Proin auctor ac elit eu interdum. Sed est quam, molestie pulvinar gravida eu,\r\n sollicitudin nec velit"},"footer-2-content":{"nl-nl":"Proin eu finibus ex, vel facilisis diam. Phasellus volutpat \r\n sollicitudin leo non molestie. Ut porta ornare turpis, a eleifend mi tempor quis.\r\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. \r\n Phasellus tempus diam vel nisl convallis","en-gb":"Proin eu finibus ex, vel facilisis diam. Phasellus volutpat \r\n sollicitudin leo non molestie. Ut porta ornare turpis, a eleifend mi tempor quis.\r\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. \r\n Phasellus tempus diam vel nisl convallis"},"footer-3-content":{"nl-nl":"Vivamus sed interdum metus. In hac habitasse platea dictumst. \r\n Vestibulum accumsan diam a libero sollicitudin lobortis dapibus ut nulla.\r\n Proin eu finibus ex, vel facilisis diam. Phasellus volutpat \r\n sollicitudin leo non molestie. Ut porta ornare turpis, a eleifend mi tempor quis.","en-gb":"Vivamus sed interdum metus. In hac habitasse platea dictumst. \r\n Vestibulum accumsan diam a libero sollicitudin lobortis dapibus ut nulla.\r\n Proin eu finibus ex, vel facilisis diam. Phasellus volutpat \r\n sollicitudin leo non molestie. Ut porta ornare turpis, a eleifend mi tempor quis."},"Form error":{"nl-nl":"Helaas is er iets fout gegaan","en-gb":"We regret to inform you that something went wrong"},"Form incorrect":{"nl-nl":"Niet alle velden zijn correct ingevuld!","en-gb":"Please make sure all fields are filled in correctly"},"Frequently asked questions":{"nl-nl":"Veelgestelde vragen","en-gb":"Frequently asked questions"},"House number":{"nl-nl":"Huisnummer","en-gb":"House number"},"Image":{"nl-nl":"Afbeelding","en-gb":"Image"},"Image engine incorrect":{"nl-nl":"Image engine onjuist","en-gb":"Image engine incorrect"},"Initials":{"nl-nl":"Initialen","en-gb":"Initials"},"Insertions":{"nl-nl":"Tussenvoegsels","en-gb":"Insertions"},"In stock":{"nl-nl":"Op voorraad","en-gb":"In stock"},"Invoice address":{"nl-nl":"Factuuradres","en-gb":"Invoice address"},"Last visited":{"nl-nl":"Laatst bezocht","en-gb":"Last visited"},"Last name":{"nl-nl":"Achternaam","en-gb":"Last name"},"Logged out":{"nl-nl":"Je bent uitgelogd","en-gb":"You are logged out"},"Login":{"nl-nl":"Inloggen","en-gb":"Login"},"Login succes":{"nl-nl":"Je bent succesvol ingelogd","en-gb":"You loggedin successfully"},"Logo title":{"nl-nl":"Fonszari home","en-gb":"Fonszari home"},"Logout":{"nl-nl":"Uitloggen","en-gb":"Logout"},"Mail engine incorrect":{"nl-nl":"Mail engine onjuist","en-gb":"Mail engine incorrect"},"Merge":{"nl-nl":"Samenvoegen","en-gb":"Merge"},"Comments":{"nl-nl":"Opmerkingen","en-gb":"Comments"},"Message post":{"nl-nl":"Bedankt voor het versturen van je bericht","en-gb":"Thank you for sending us a message"},"Messages":{"nl-nl":"Berichten","en-gb":"Messages"},"Name":{"nl-nl":"Naam","en-gb":"Name"},"News":{"nl-nl":"Nieuws","en-gb":"News"},"Newsletter":{"nl-nl":"Nieuwsbrief","en-gb":"Newsletter"},"Newsletter inform":{"nl-nl":"Mail mij voor nieuws en aanbiedingen","en-gb":"Email me with with news and offers"},"No":{"nl-nl":"Nee","en-gb":"No"},"Of":{"nl-nl":"van","en-gb":"of"},"Optional":{"nl-nl":"Optioneel","en-gb":"Optional"},"Order":{"nl-nl":"Bestellen","en-gb":"Order"},"Orders":{"nl-nl":"Bestellingen","en-gb":"Orders"},"Out of stock":{"nl-nl":"Niet meer op voorraad","en-gb":"Out of stock"},"Page":{"nl-nl":"Pagina","en-gb":"Page"},"Pages":{"nl-nl":"Pagina's","en-gb":"Pages"},"Password":{"nl-nl":"Wachtwoord","en-gb":"Password"},"Password change":{"nl-nl":"Nieuw wachtwoord","en-gb":"Reset password"},"Password change email":{"nl-nl":"Wij hebben je zojuist een e-mail gestuurd met de informatie om het wachtwoord te veranderen","en-gb":"The email with the information to reset your password is send"},"Password change email failed":{"nl-nl":"Helaas is de poging om je wachtwoord te veranderen mislukt","en-gb":"We regret to inform you that the attempt to reset your password failed"},"Password change expired":{"nl-nl":"Wachtwoord veranderen is niet mogelijk, probeer het opnieuw aan te vragen","en-gb":"Reseting password is not possible, please try a new reset request"},"Password change failed":{"nl-nl":"Je wachtwoord veranderen is mislukt","en-gb":"Your request to change your password failed"},"Password change succes":{"nl-nl":"Je wachtwoord is veranderd","en-gb":"Your password is changed."},"Password forgotten":{"nl-nl":"Wachtwoord vergeten","en-gb":"Forgot password"},"Password repeat":{"nl-nl":"Herhaal wachtwoord","en-gb":"Repeat password"},"Password create":{"nl-nl":"Nieuw wachtwoord","en-gb":"Create a new password"},"Password create info":{"nl-nl":"Hier heb je de mogelijkheid om je huidige wachtwoord te veranderen. Bekijk goed de \r\n validiteit van de onderstaande gegevens. Vul goed je wachtwoord in en wij zullen je na het vezenden \r\n doorsturen naar het inloggen. Op deze inlog pagina dien je gelijk het nieuwe wachtwoord gebruiken.","en-gb":"This is the place to reset your password. please make asure the beneath informartion \r\n is correct. While everything is correct, fill in the required password fields and we will send you to \r\n the login page. On the login page you can use your new password."},"Payment":{"nl-nl":"Afrekenen","en-gb":"Checkout"},"Payment methods":{"nl-nl":"Betaalmogelijkheden","en-gb":"Payment methods"},"Payment comments":{"nl-nl":"Is een product in je bestelling een geschenk\/cadeau? Vermeld dit hieronder, dan pakken het graag voor je in!","en-gb":"Is a product in your order a gift\/present? Please make us know and we will wrap it with gift paper."},"Payment with login":{"nl-nl":"Heb je al een account? Om door te gaan klik dan op inloggen","en-gb":"Do you have a account, please proceed by clicking login"},"Payment without login":{"nl-nl":"Geen zorgen, we bieden de mogelijkheid om af te rekenen zonder account","en-gb":"No worries, the option to pay without a account is possible"},"Phone":{"nl-nl":"Telefoon","en-gb":"Phone number"},"Phone alternative":{"nl-nl":"Telefoon alternatief","en-gb":"Phone alternative"},"Pre-order":{"nl-nl":"Bestellen","en-gb":"Order"},"Pre-order submit":{"nl-nl":"Bestellen","en-gb":"Order"},"Pieces":{"nl-nl":"Stuks","en-gb":"Pieces"},"Privacy policy":{"nl-nl":"privacyverklaring","en-gb":"privacy policy"},"Policy":{"nl-nl":"Door op verzenden te drukken verklaar ik akkoord te gaan met de ","en-gb":"By clicking send i consent the "},"Policy checkbox":{"nl-nl":"Door de hieronder aangegeven optie aan te vinken ga ik akkoord met de ","en-gb":"By checking the beneath option i consent the "},"Policy eigtheen":{"nl-nl":"Door de hieronder aangegeven optie aan te vinken verklaar ik achtien (18) jaar of ouder te zijn","en-gb":"By checking the beneath option i consent to be eighteen (18) years or older"},"Price":{"nl-nl":"Prijs","en-gb":"Price"},"Price from":{"nl-nl":"Prijs van","en-gb":"Price from"},"Price include":{"nl-nl":"Prijs incl.","en-gb":"Price incl."},"Proceed":{"nl-nl":"Ga verder","en-gb":"Go further"},"Product":{"nl-nl":"Product","en-gb":"Product"},"Product categories":{"nl-nl":"Product categorie\u00ebn","en-gb":"Product categories"},"Product delete":{"nl-nl":"Wil je dit product verwijderen?","en-gb":"Would you like to delete this product?"},"Product add favorite":{"nl-nl":"Product toevoegen aan favorieten?","en-gb":"Would you like to add this product to favorites?"},"Products":{"nl-nl":"Producten","en-gb":"Products"},"Products favorite":{"nl-nl":"Product favorieten","en-gb":"product favorites"},"Product packaging":{"nl-nl":"Verpakt per","en-gb":"Packaging contains"},"Profile":{"nl-nl":"Mijn account","en-gb":"My 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class=\"fa-sharp fa-regular fa-arrow-right-from-bracket\"><\/i>","en-gb":"<i class=\"fa-sharp fa-regular fa-arrow-right-from-bracket\"><\/i>"},"Material":{"nl-nl":"<i class=\"fa-light fa-star\"><\/i>","en-gb":"<i class=\"fa-light fa-star\"><\/i>"},"Menu":{"nl-nl":"<i class=\"fa-sharp fa-light fa-bars\"><\/i>","en-gb":"<i class=\"fa-sharp fa-light fa-bars\"><\/i>"},"Min":{"nl-nl":"<i class=\"fas fa-minus\"><\/i>","en-gb":"<i class=\"fas fa-minus\"><\/i>"},"Next":{"nl-nl":"<i class=\"fas fa-angle-right\"><\/i>","en-gb":"<i class=\"fas fa-angle-right\"><\/i>"},"Phone":{"nl-nl":"<i class=\"fas fa-mobile-alt\"><\/i>","en-gb":"<i class=\"fas fa-mobile-alt\"><\/i>"},"Plus":{"nl-nl":"<i class=\"fas fa-plus\"><\/i>","en-gb":"<i class=\"fas fa-plus\"><\/i>"},"Previous":{"nl-nl":"<i class=\"fas fa-angle-left\"><\/i>","en-gb":"<i class=\"fas fa-angle-left\"><\/i>"},"Profile":{"nl-nl":"<i class=\"fas fa-user\"><\/i>","en-gb":"<i class=\"fas fa-user\"><\/i>"},"Question":{"nl-nl":"<i class=\"fas fa-question\"><\/i>","en-gb":"<i class=\"fas fa-question\"><\/i>"},"Register":{"nl-nl":"<i class=\"fa-sharp fa-light fa-user\"><\/i>","en-gb":"<i class=\"fa-sharp fa-light fa-user\"><\/i>"},"Send":{"nl-nl":"<i class=\"fas fa-paper-plane\"><\/i>","en-gb":"<i class=\"fas fa-paper-plane\"><\/i>"},"Search":{"nl-nl":"<i class=\"fa-sharp fa-light fa-magnifying-glass\"><\/i>","en-gb":"<i class=\"fa-sharp fa-light fa-magnifying-glass\"><\/i>"},"Share":{"nl-nl":"<i class=\"fas fa-share\"><\/i>","en-gb":"<i class=\"fas fa-share\"><\/i>"},"Smile hearts":{"nl-nl":"<i class=\"fa-sharp fa-light fa-face-smile-hearts\"><\/i>","en-gb":"<i class=\"fa-sharp fa-light fa-face-smile-hearts\"><\/i>"},"Star":{"nl-nl":"<i class=\"fa-sharp fa-light fa-ranking-star\"><\/i>","en-gb":"<i class=\"fa-sharp fa-light fa-ranking-star\"><\/i>"},"Table":{"nl-nl":"<i class=\"fas fa-list\"><\/i>","en-gb":"<i class=\"fas fa-list\"><\/i>"},"Tag":{"nl-nl":"<i class=\"fas fa-tag\"><\/i>","en-gb":"<i class=\"fas fa-tag\"><\/i>"},"Tulip":{"nl-nl":"<i class=\"fa-light fa-flower-tulip\"><\/i>","en-gb":"<i class=\"fa-light fa-flower-tulip\"><\/i>"},"Up":{"nl-nl":"<i class=\"fa-solid fa-angle-up\"><\/i>","en-gb":"<i class=\"fa-solid fa-angle-up\"><\/i>"},"View":{"nl-nl":"<i class=\"fas fa-eye\"><\/i>","en-gb":"<i class=\"fas fa-eye\"><\/i>"},"Warning":{"nl-nl":"<i class=\"fas fa-exclamation\"><\/i>","en-gb":"<i class=\"fas fa-exclamation\"><\/i>"},"Weight":{"nl-nl":"<i class=\"fa-light fa-weight-hanging\"><\/i>","en-gb":"<i class=\"fa-light fa-weight-hanging\"><\/i>"}}}